Management Thinking

Contributor profile

Gareth Lofthouse

Gareth is editorial director for EIU Thought Leadership and Events in the UK. He oversees the region's custom research projects and reports covering a wide range of management and corporate strategy issues. Gareth and a group of friends launched the UK's first magazine devoted to social trends on the Web. Back in 1997, editors had to queue up to use a couple of modems. Yes, The Web magazine was a bit before its time.

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What do Tesco’s troubles tell us about customer loyalty?

April 23rd 2012

Tesco remains a formidable retail player, but there’s no doubt it has lost some of its lustre in the past 12 months. While the company still has a 30% share of the UK market and expanding operations overseas, the outlook has been looking less rosy ever since the company issued a profit warning back in January.

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Scare stories for suits

April 13th 2012

I’ve recently developed an unhealthy obsession with tales of corporate woe. The traditional case study presents a shining exemplar of business success, but increasingly I find myself drawn to a sub genre that specialises in gargantuan flops and failures.

It seems I am not alone, judging from the number of column inches, blogs and comments devoted to Kodak's sad decline in recent months. This culminated with one of the biggest and most innovative businesses of the 20th century filing for bankruptcy.

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